Carol’Ann

We will try our best to ship the item 7-10 days after receiving the order, however delays can occur during busy times (Christmas, Black Friday, etc) and can take up to 15-20 days. Please email us at: grana@lepompomshop.com anytime for updates on an exact shipping date, we will try to prioritize you if you.

Any product bought from our website is non-refundable and only eligible for exchange or store credit. Due to the handmade nature and made-to-order process we are unable to process returns. Please be 100% sure of all measurements/phone case sizes before purchase, and feel free to ask us any questions. Exchanges will cost $30 if you want us to send you an airway bill back to us, however we will ship back to you for free.